1. The Location should be quiet, private ... free of distractions.
   Interruptions encourage feelings of anxiety, frustration, defensiveness.

2. Begin with a Positive Affirmation of your motive for the meeting.
   Discipline yourself and earn the trust of others by your leadership.

3. Give and get Facts, center your attention on this task.
   Avoid trying to excuse, deny, justify, blame or judge others.

4. What is the Emotional Attitude of the other person(s)?
   Tactfully observe, acknowledge, confirm, & be sympathetic to this.

5. Ask many more questions than the statements you make.
   If you did not need their input, why did you call the meeting?

6. Respond constructively with:

   a) suggestions,

   b) acknowledgement of their identity,

   c) humility, and,

   d) empathy.

   
   
   

   Concentrating on the communication of others with a helpful attitude distracts your Ego from reacting with negative emotions and attitudes.

7. Reverence can be an emotional destination for a successful meeting.
   No-Emotion is the pathway along which you travel with most safety.
   Be thankful that the other person or persons have come.
   Be thankful that you have the choice of responding not just reacting.
   Be thankful for this opportunity to:

   resolve a problem,

   meet a need,

   make a sale,

   get the truth,

   share feelings,

   clear away a misunderstanding,

   work together.

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